Every online casino should be distinguished by a first class customer support, because only then can be discussed in more detail to the concerns of clients and their problems. In Stargames casino customer service has an open ear for you Call This is a day in the hours 08:00 -. 22:00 clock available for you. However, the hotline is not for free. Calls from Germany costs a small fee of € 0,14 / Min. from German landlines and max. € 0,42 / Min. from a mobile phone. Calls from Austria to bring a charge of € 0,13 / Min. from the Austrian fixed network with them. If you are looking for, however from Switzerland contact via telephone, so there is a charge of CHF 0.11 / min. from the Swiss fixed-line, due. The service will then take place in the local language. But who is the English language, which can also appeal to the international number and pay only € 0.045 / min. The support can be found here, however, be held in English.
During our telephone conversation we discovered that the collaborations were distinguished by a high degree of competence and friendliness. They were eager to clarify our questions as quickly as possible.
Of course, it is also possible questions and concerns via email to clarify. In general, you should find and within one to two hours to respond to your question in your mailbox.
Immediately after the registration has been informed that now stands the Live Chat available for us and an employee would contact us soon. Well, we have to wait until today to chat with this employee, but well, it may not always run smooth.
Another meaningful support, the FAQ on the stargames.com. Here are basic questions already clarified in relation to technical issues, receipts and payments, and more. The Help function within the casino games has proved more than useful. Here basic rules of the games are brought closer and roulette z. B. is discussed in more detail on the distribution of profits. The FAQ and help within the different games are fully held in German.
To conclude that the support of the Stargames casino can be described as first class. The only drawback is the lack of live chat, we could not find during our tests Casino, and the charges incurred when telephone support. Here the competition has clearly ahead.